Susan – Patient Care Coordinator
Susan has been in this practice since 1990 and in the orthodontic field for almost 30 years. During this time, she has seen the creation of countless beautiful new smiles! The transformative power of orthodontic treatment is something Susan feels strongly about and is especially gratified to watch this process in adults, who realize it’s never too late to achieve better dental health and find their own great smiles.
As Insurance and Financial Coordinator, Susan enjoys meeting and interacting with patients and their families and sharing their orthodontic journey. She loves being part of this amazing team and working for Dr. Phillips, whose commitment to excellence and sincere, caring dedication to his patients are unsurpassed.
Susan has three wonderful sons, two awesome daughters-in-law, and one adorable, perfect grandson! She shares her home with Molly, a once-feral kitten and occasional troublemaker who has become a great companion.
Susan loves spending time with family and friends, enjoying sunsets at the beach, singing in her
church choir, and traveling to unfamiliar places. One interesting fact about Susan is that her oldest son, Randy, is the lead singer for the heavy metal band Lamb of God. It’s fun to occasionally see patients come in the office wearing a t-shirt with the band name and be recognized as a “Rock Mom.”