Our Staff


orthodontic TX CoordTia

Marketing Coordinator

Tia joined Dr. Phillips’ team in 2013. She worked as a dental assistant for several years and understood the importance of orthodontic treatment to improve oral health and proper function, and create a beautiful smile. She, along with the team and Dr. Phillips, make it a priority to ensure your goals are met through orthodontic treatment while having fun in the process.

Tia understands and appreciates the orthodontic process because she has gone through orthodontics herself. She jokes that she wore every oral appliance! Having braces herself has made her even more empathetic with patients. She enjoys getting to see people start treatment at all ages, especially adults, and finish with amazing results!

In her leisure time, she enjoys spending time with her husband, son and dog – especially if it involves going to Britt’s Donuts and boating.


Insurance and Financial Coordinator

Susan started working for Dr. Phillips in 2001 and has over 25 years of orthodontic experience. She loves to observe the orthodontic process and finds it rewarding to watch the transformation of each patient regardless of age. As Insurance and Financial Coordinator, Susan enjoys meeting and interacting with patients and their families. She will tell you that the young patients help keep her young at heart with their energy. She loves being part of this team and appreciates working for an orthodontist who always has the best interest of his patients at the forefront of treatment.

Originally from Chattanooga, Tennessee, Susan has lived in Wilmington for the past 30 years. When she is not at work, she enjoys reading, watching movies and spending time with her family which includes sons Randy, Mark and Scott, two daughters-in-laws and one grandson. She is active in her church where she sings in the choir and teaches a Sunday school class. One interesting fact about Susan is that her oldest son is the lead singer of Lamb of God, a heavy metal band, and she had the opportunity to party with Metallica.


Orthodontic Assistant

Julie is a native of Wilmington and has been working in orthodontics for over 20 years. She loves working with all of the patients, especially seeing their self-esteem increase over time. She also enjoys working with the team at Dr. Phillips office as they are enthusiastic and professional, and make the practice a top-notch orthodontic practice for all patients.

In her leisure time, Julie enjoys going to the beach, traveling, going to concerts, camping and spending time with her family and friends. She also enjoys giving back to the community through volunteer work. She has one pet cat, Zora, who she rescued from neighborhood bullies.


Orthodontic Assistant

Madeline has been with Dr. Phillips’ team since 2011 and couldn’t be happier! She loves working with children and has enjoyed watching young patients grow and transform through orthodontic treatment. Madeline feels her job is truly rewarding as she gets to help build young patients’ confidence and help give each one a beautiful, healthy smile. She recently had braces herself, so she is able to relate even more with her patients.

Madeline is also a native of Wilmington. Her favorite place to be is outdoors. She enjoys playing sports, exercising, reading and going to the beach with her dog, Isla and husband, Cameron!


Orthodontic Assistant

Steph is originally from Burke, Virginia and has lived in Wilmington since 2010. She has worked in orthodontics since 2007 and loves working with Dr. Phillips and this special team who is more like family. For Steph, every patient is special and unique, and it's a joy to see the different personalities each time a patient visits the office.

In her spare time, Steph enjoys scrapbooking, going to the beach, and relaxing on the porch with her husband, two sons, and dog! She also loves nail color and changes it every week. When you come in, check out what color Steph is wearing!



Orthodontic Assistant

 Renee has been a part of Dr. Phillips team since 2014, but has been working in Orthodontics for  over 20 years! She absolutely loves working with Dr. Phillips and this special team because we  treat each other like family. In 2012 she beat cancer and loves the support from the patients,  especially during Breast Cancer Awareness Month when Dr. Phillips donates $1 to every patient  who chooses pink on their braces.

Renee lives in Surf City and absolutely loves the community and the beach. Renee also loves sitting on the beach reading a good book or watching her son, Jeffrey surf in competitions!

orthodontic schedulerCindy

Scheduling Coordinator

Cindy is a Wilmington native! Although she has just recently started working with the Phillips Orthodontics family she is no stranger to Orthodontics. Cindy has been working in Orthodontics for 25 years! She is so happy to be a part of the Phillips Orthodontics team. 

Cindy enjoys painting, relaxing on the beach and dog sitting!



Treatment Coordinator